News & Policies

Practice Policies

  • Current HSE arragement is practice not open on a Friday so please attend ED from 8:00-18:00 if urgent and from 18:00 onwards you have access to both ED or OOH depending On urgency. PHN will be in the practice, however she is a different entity to us and arrangements need to be made with her prior to a visit.
  • IMO medical card fees printout available LINK HERE and in the practice on display.
  • Fees might change for GMS and privates according to inflation and different practice policies.
  • Unpaid fees policy: after 2 reminders you will be asked to take your medical records and change doctors.
  • Payments will be taken over the phone when booking consultation or cash on arrival prior to actual consultation, any exta payments will be paid straight after the consultation online or cash. ( our secretary can take card details and pay online for you if needed).
  • Current practice policy one consultation for same problem per day - if you require another consultation for same issue same day you require ED / OOH according to safety netting provided by doctor via worsening information given.
  • NEDOC OOH Call 1800 777 911 or www.nedoc.ie
  • All blood tests are done at the practice premises, GMS patients are given the option to attend the hospital phlebotomy ( blood taking ) service once the Dr has authorized that this is satisfactory and has signed the required blood form, we do not accept that hospital staff organize their own blood results. Bloods should be checked every 6 months if you are over 60 years of age , otherwise every year and it's your responsibility to f/w on same.

  • It is practice policy that patients phone back for their results, the doctor / nurse / receptionist will advise you on the timeline to contact back in, depending on the test.

  • Practice policy re follow up on appointment is that if pts haven't heard from consultants, it is not our staffs role to chase this up, please advice the pts to contact the private / public secretaries

  • The acceptance of new pts is at the discretion of the Dr, subject to terms and conditions , we do not give refusal letters .

  • Consultations in this practice are 10 min appointments as per HSE guidelines and it' s "one appointment , one problem , one patient " .

  • If you feel you have more than one complaint than cannot be addressed separately we are here to assist however you need to tell that to our secretary in advance so she books as many slots as per complaints you have and I will explain why that is ,  in order to keep you safe as well as myself by giving relevant time needed in assessing / examining you with adequate safety netting and to allow time for medication prescribing / referrals to be sent, however this cannot be done in a blood taking slot as this will cause delays in patients that are waiting to go on about their lives and will delay our driver that needs to go to other practices and this will have a bubble effect when reaching the lab and cause delays in bloods analysis and reporting; please keep in mind some people have blood tests that need emergency attention as their life depends on it ( for ex INR , D- Dimers or troponin).

  • If you have respiratory symptoms please wear a facemask.

  • Abuse to staff will not be tolerated, aggressive / threatening behaviour may require us to call the Gardai / Police , this is also stated on the practice walls.


Complaints policy:

YHSE Comments Compliments and Complaints Policy - Corporate

Compliments and Complaints to this Practice here....

  • Thank you.




Healthcare services for Ukrainian nationals in Ireland

https://www2.hse.ie/services/healthcare-in-ireland/ukrainian-refugees.html

Under 8s GP visit card

All children under 8 years of age living in Ireland can get a GP visit card.

The under 8s GP visit card covers:

  • free GP visits
  • assessments at age 2 and 5
  • out-of-hours urgent GP care
  • care for children with asthma

Medication costs and hospital charges are not covered.

Children who have an under 6s card

You do not need to register for a new GP visit card if your child:

  • is under 6 and has a GP visit card
  • was under 6 on 1 July 2023

Their old card will automatically be extended. They will have free GP care until they are 8.

Children who turned 6 before 1 July

You need to register for a new under 8s GP visit card if your child:

  • turned 6 before 1 July 2023
  • is age 7

Their new card will cover free GP care until they are 8.

Check to see if a card is still valid

Register online

To register your child you need to provide your:

  • PPS number
  • child's PPS number
  • GP's name

If you don't have your child's PPS number, phone the Department of Social Protection on 0818 927 999 or email cis@welfare.ie. If your baby is under 4 months, you can still register. We'll ask you for their PPS at a later date.

Your child must currently live in Ireland and intend to live here for at least 1 year.

If your child has a medical card, you do not need to register. Your child already has access to free GP services.

Register online

Email and postal applications

To apply for an under 8s GP visit card by email or post, download and fill in the Under 8s GP Visit Card application form (PDF, 244KB, 4 pages).

Download the Irish version of the form

You can also phone 0818 22 44 78 to order an application form in the post.

Where to send the form

Email:

pcrs.applications@hse.ie

Post:

National Medical Card Unit - under 8s GP visit cards,
PO Box 12629,
Dublin 11

Check if your GP is accepting registrations

Your GP may not be on the list of GPs providing services for Under 8s GP visit cards. They may not be currently accepting patients.

If your GP is not taking part in this scheme, or can't take any more patients, you must pick another GP.

Electronic GP registrations

If your GP is accepting registrations electronically, we will send your child's details to them after you register.

If your GP is not accepting registrations electronically, you will receive an email with a copy of your child's registration details attached.

Print this email attachment, bring it to your GP to sign and then post it to:

The National Medical Card Unit,
PO Box 11745
Dublin 11
D11 XKF3

After you apply

Once you complete the registration process, your GP will get the details and your child will get a card within a few days.

If you don't get a card or letter within 2 weeks, contact the GP visit card service.

Lost child's GP visit card

Contact us to replace a lost or stolen medical card or GP visit card.

Lost or stolen GP visit cards

Change of address

To contact us about a change of address phone 0818 22 44 78 or 01 864 7100 or email nmcu.cod@hse.ie.

You will need to give us:

  • the name and PPS number for every child that has a GP visit card
  • a copy of a utility bill dated within the last 3 months

Change your GP

Download the GP Visit Card or Medical Card change of GP form (PDF, 309KB, 2 pages).

Download the Irish version of the form

Complete the form and get your GP to sign it.

Email the form to nmcu.cod@hse.ie or post it to:

National Medical Card Unit,
PO Box 11745,
Dublin 11

  • Chronic Disease Management Programme

    The roll-out of a new Chronic Disease Management Programme for GMS/GPVC patients has started.

    If you wish to provide the Chronic Disease Management Programme, please complete, sign and return this Opt in Confirmation Form.

    The first phase of the Programme is targeting GMS/GPVC patients, aged over 75 years, with the following chronic diseases:

    • Diabetes Type 2
    • Asthma
    • Chronic Obstructive Pulmonary Disease (COPD)
    • Cardiovascular Disease including:
      • Heart Failure
      • Ischaemic Heart Disease
      • Cerebrovascular Disease (Stroke/ Transient Ischemic Attack (TIA))
      • Atrial Fibrillation

Cervical Screening https://www2.hse.ie/cervical-screening/

Women participating in the programme can arrange an appointment to have a free test with a CervicalCheck registered sample taker (doctor or practice nurse) of ...

Screening Is Not A Test For Cancer, It's A Test To Prevent Cancer From Developing. This Type Of Screening Is The Best Way To See If You're At Risk Of Cervical Cancer. 

Maternity and Infant Care Scheme

Every women who is pregnant and ordinarily resident in Ireland is entitled to maternity care under the Maternity and Infant Scheme. Ordinarily resident means you are living here, or you intend to remain living here for at least one year.